Privacy Policy

Effective Date: 11-01-2025

1. Introduction
At Tilespalace, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect
We may collect the following types of information:

a. Personal Information:

• Name, email address, phone number, and business address.
• Login credentials (username and password).

b. Business Information:

• Business name and details about your tile inventory.
• Transactions conducted on the platform.

c. Usage Data:

• Information about how you interact with the platform, including IP addresses, device information, and browsing behavior.

3. How We Use Your Information
We use the information collected to:

• Facilitate communication and collaboration between tile vendors.
• Provide and improve our services.
• Notify you of updates, changes, or new features.
• Ensure compliance with our Terms and Conditions.

4. Sharing Your Information
Tilespalace respects your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• With other users: To facilitate collaboration and stock-sharing within the Tilespalace community.
• With service providers: To manage and improve our platform (e.g., hosting or analytics providers).
• For legal purposes: To comply with legal obligations or protect the rights and safety of Tilespalace and its users.

5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Retention of Data
We retain your personal and business information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights
You have the right to:

• Access and update your personal and business information.
• Request the deletion of your account and associated data.
• Opt-out of receiving promotional communications.
• File a complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact us at [Insert Contact Information].

8. Cookies and Tracking Technologies
Tilespalace may use cookies and similar tracking technologies to enhance your user experience. You can control cookie settings through your browser preferences.

9. Third-Party Links
Our platform may contain links to third-party websites or services. Tilespalace is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before engaging with them.

10. Updates to This Privacy Policy
Tilespalace reserves the right to update this Privacy Policy periodically. We will notify you of any significant changes through email or on the platform.

By using Tilespalace, you acknowledge that you have read and agree to this Privacy Policy.